Effective Date: 29 November 2024

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1. Introduction

Shangri-La Care Home ("we," "us," or "our") is committed to protecting the privacy and security of the personal data we collect from our website visitors and prospective residents. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with Washington State and US Federal Law.

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2. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, address, email address, phone number, date of birth, and other contact details.

• Health Information: Medical history, current health status, and other relevant health information.

• Financial Information: Payment details, billing information, and insurance details.

• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

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3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our services.

• To communicate with you regarding our services and respond to your inquiries.

• To process payments and manage billing.

• To comply with legal and regulatory requirements.

• To improve our website and services.

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4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services.

• Legal Authorities: When required by law or to protect our rights and safety.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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6. Your Rights

You have the right to:

• Access and obtain a copy of your personal data.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal data, subject to legal requirements.

• Object to the processing of your personal data.

• Withdraw consent for data processing.

• Data portability.

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7. Data Breach Notification

In the event of a data breach, we will promptly notify affected individuals and the Washington State Attorney General as required by law.

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8. Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon request, we will securely delete your personal data in compliance with applicable laws.

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9. Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA) and relevant state laws regarding the collection of data from minors.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shangri-La Care Home
1285 Farrelly St, Enumclaw, WA 98022
info@shangrilacarehome.com
(253)237-3513